Frequently Asked Questions
1. How do I get my first free ebook?
- Simply choose the book you want to read, let us know the title and author, and we’ll send it directly to your email or e-reader in PDF or ePub format. Your first book is completely free!
2. What formats are available for the ebooks?
- Our ebooks are available in PDF, ePub, and MOBI formats, making them compatible with all devices, including smartphones, tablets, laptops, Kindles, and Nooks.
3. How much do additional books cost?
- After your first free book, you can get additional books for just $2 each. You pay only after you receive the ebook.
4. How do I request a book?
- Provide us with the book title and author’s name using our request form on the website, and we’ll send the ebook to your specified email or e-reader.
5. How will I receive my ebook?
- Your ebook will be sent directly to your email in the format of your choice (PDF, ePub, or MOBI). If you prefer, we can also send it directly to your e-reader.
6. Can I request books from any author?
- Yes, you can request books from any author. Just let us know the title and author's name, and we’ll do our best to fulfill your request.
7. What if I have issues with my ebook?
- If you encounter any issues with your ebook, please contact our customer support at contact@digitalebooks.shop. We’re here to help and ensure you have a great reading experience.
8. How can I contact customer support?
- You can reach our customer support team via email at contact@digitalebooks.shop. We’re always ready to assist you with any questions or concerns.
9. Are there any subscription fees?
- No, there are no subscription fees. You only pay $2 for each additional book after your first free ebook.
10. How long does it take to receive my ebook?
- We strive to process and send your ebook within 24 hours of your request. In most cases, you’ll receive it much sooner.