FAQ

Frequently Asked Questions

1. How do I get my first free ebook?

  • Simply choose the book you want to read, let us know the title and author, and we’ll send it directly to your email or e-reader in PDF or ePub format. Your first book is completely free!

2. What formats are available for the ebooks?

  • Our ebooks are available in PDF, ePub, and MOBI formats, making them compatible with all devices, including smartphones, tablets, laptops, Kindles, and Nooks.

3. How much do additional books cost?

  • After your first free book, you can get additional books for just $2 each. You pay only after you receive the ebook.

4. How do I request a book?

  • Provide us with the book title and author’s name using our request form on the website, and we’ll send the ebook to your specified email or e-reader.

5. How will I receive my ebook?

  • Your ebook will be sent directly to your email in the format of your choice (PDF, ePub, or MOBI). If you prefer, we can also send it directly to your e-reader.

6. Can I request books from any author?

  • Yes, you can request books from any author. Just let us know the title and author's name, and we’ll do our best to fulfill your request.

7. What if I have issues with my ebook?

  • If you encounter any issues with your ebook, please contact our customer support at contact@digitalebooks.shop. We’re here to help and ensure you have a great reading experience.

8. How can I contact customer support?

  • You can reach our customer support team via email at contact@digitalebooks.shop. We’re always ready to assist you with any questions or concerns.

9. Are there any subscription fees?

  • No, there are no subscription fees. You only pay $2 for each additional book after your first free ebook.

10. How long does it take to receive my ebook?

  • We strive to process and send your ebook within 24 hours of your request. In most cases, you’ll receive it much sooner.