Shipping & Delivery
1. Introduction
At DigitalEbooks.shop, we are committed to providing timely and efficient delivery of your ebooks. This Shipping and Delivery Policy outlines how and when you will receive the digital products you purchase from us.
2. Digital Delivery
a. Delivery Methods: All ebooks purchased from DigitalEbooks.shop are delivered digitally. You can choose to receive your ebook in one of the following formats:
- ePub
- MOBI
b. Delivery Channels: Ebooks will be sent to your specified email address. Alternatively, we can send the ebook directly to your e-reader if you provide the necessary details.
3. Delivery Time
a. Processing Time: We strive to process all ebook requests within 24 hours of receiving your order. In most cases, you will receive your ebook much sooner.
b. Delivery Confirmation: Once your ebook has been sent, you will receive a confirmation email with the delivery details. Please check your spam or junk folder if you do not see this email in your inbox.
4. Delivery Issues
a. Non-Receipt of Ebook: If you do not receive your ebook within 24 hours of placing your order, please contact us at contact@digitalebooks.shop. We will promptly investigate and resolve the issue.
b. Incorrect Format or File Issues: If you receive an ebook in the incorrect format or if the file is corrupted, please contact us at contact@digitalebooks.shop. We will send you the correct file as soon as possible.
5. Additional Information
a. Compatibility: Ensure that your device or e-reader supports the format you choose (PDF, ePub, or MOBI) to avoid any issues with accessing your ebook.
b. Email Accuracy: Double-check the email address you provide during the order process to ensure accurate delivery. We are not responsible for delays or non-receipt of ebooks due to incorrect email addresses.
6. Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at contact@digitalebooks.shop. We are here to assist you and ensure you have a seamless experience.
7. Changes to This Policy
We may update this Shipping and Delivery Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated. Your continued use of our services after any changes indicates your acceptance of the new policy.